ICT Professional Role Profiles

The European ICT Professional Role Profiles were published by the European Committee of Standardization (CEN) and provide a generic set of typical roles performed by IT Professionals in any organisation, covering the full range of ICT business processes, according to the following:

• using the European e-Competence Framework (e-CF) as the basis for competence identification; and
• illuminating and structuring each ICT Professional Profile with a number of components including work outcomes or “Deliverables”.

The 30 profiles can be used as a sound basis, and starting point, by an organisation to develop more context-specific profiles according to specific needs.

1. Account Manager Role
2. Business Analyst Role
3. Business Information Manager Role
4. Chief Information Officer (CIO) Role
5. Data Administrator Role
6. Developer Role
7. Digital Media Specialist Role
8. Enterprise Architect Role
9. Digital Consultant Role
10. ICT Operations Manager Role
11. Information Security Manager Role
12. Information Security Specialist Role
13. Digital Educator Role
14. Network Specialist Role
15. Project Manager Role
16. Quality Assurance Manager Role
17. Service Support Role
18. Service Manager Role
19. Systems Administrator Role
20. Systems Analyst Role
21. Systems Architect Role
22. Technical Specialist Role
23. Test Specialist Role
24. Solution Designer Role
25. Digital Transformation Leader Role
26. Devops Expert Role
27. Data Scientist Role
28. Data Specialist Role
29. SCRUM Master Role
30. Product Owner Role

Click below to see a list of practical examples of e-CF & Role Profiles implementation.

A sound entry point for e-CF application to individuals and organisations

The European ICT Professional Role Profiles provide a good starting point and inspiration for the flexibly creating more context-specific profiles, based upon organisational roles or individual job descriptions from a broad variety of contexts.

By applying e-CF competences to ICT profile construction, the European ICT Professional Role Profiles also provide a tool and entry point for e-CF application to individuals and organisations who wish to work with the e-CF standard.

The European ICT Professional Role Profiles make a key contribution to increased transparency and convergence of the European ICT Skills landscape and to maturing the ICT Profession overall. In addition to focusing on individual ICT professional competence and performance, the overall aim is to influence the ability of organisations to leverage ICT for a better performance.

Developing and managing ICT Professional needs

Complementary to the e-CF, the European ICT Professional Role Profiles contribute to a shared European reference language for developing, planning and managing IT professional needs in a long-term perspective.

Benefitting from collaboration and exchange on multiple levels across Europe, the European ICT Professional Role Profiles and the underpinning concepts provide a means of summarising and organising the insights of experts and stakeholders into a reference tool.

Discover how to make best use of the Profiles

There are many ways to apply the 30 typical ICT Profiles, that are described in this CEN Workshop Agreement (CWA).

CWA Part 2 User Guide and CWA Part 4 Case studies provide pragmatic explanations on how to apply the European ICT Professional Role Profiles from multiple stakeholder perspectives and for a broad range of application purposes, such as:

• HR planning,
• recruitment,
• digital transformation process support,
• curriculum design and qualifications promotion,
• including transfer of the concept to other sectors.